ONCE YOU BOOK, YOU FULLY ACCEPT THE FOLLOWING TERMS.

• A booking fee is required to schedule and secure individual service appointment.  All booking fees are non-refundable and non-transferable.  Balance will be due in full at appointment or you can pay the full amount  in cash to avoid a convenience fee.
• A convenience fee of 3% per transaction will be charged for credit card payments placed at the clinic (except subscriptions).  We accept American Express, Visa, MasterCard, Discover.  To avoid fee, you can opt to pay by cash/check/direct transfer or pay the service/package in full at time of purchase.  Please call/text (916) 272-6338 if you have questions or need more information.
• A surcharge of $30 will be applied for any Sunday booking.
• Your booking fee will be forfeited if you fail to show up to your appointment.
• Cancellations or changes need to be made 2 days (48 hours) prior to your appointment.​  You will be able to change/modify the appointment yourself online or contact the clinic for assistance.
• If you need to reschedule your appointment, there is a maximum of 30 day window from the original appointment date to reschedule, otherwise the booking fee will be forfeited.
• We do not offer refund on services rendered.
• We do not offer refund on gift card and packages after 30 days of purchased date.
• $100 will be deducted for any gift card/packages refund requested within 30 days of purchased to cover loss of booking and administration fee.
• We have the right to reschedule your appointment or refuse treatment, if the technician sees fit.
• Please understand that we value your time, and expect that you value ours.  Due to a busy schedule at the clinic, please arrive on time as even a 10-minute late arrival can result in cancellation of appointment and you will need to pay for a new booking fee.
• If you decide to cancel your appointment at any time after the booking is made, the amount of $100 will be deducted to cover the booking fee. 
• Please review “Microblading/Micropigmentation/PMU Contraindications/FAQ” thoroughly.

We ask clients to complete some consents and waivers forms.  These forms are downloadable for you to review, sign and return to the clinic on your first appointment.  You will need to sign the Formula and Touch Up Record at the clinic. You can also download the Pre & Post Procedure Care sheet online. 

Please create an account or sign in to access and download relevant forms for your upcoming procedure.