TERMS & CONDITIONS and NO-SHOW/CANCELLATION POLICY

• All treatments are by appointment only.
• A booking fee is required to schedule an appointment which will be used for your service. This fee is intended to discourage no-show and last-minute cancellation or to cover the cost should the no-show/cancellation policy is violated. Please understand that your treatments are reserved exclusively for you. We value your business and ask for your cooperation.
• For any service less than $100, the total amount must be paid at booking. 
• The booking fee is non-refundable and non-transferable.
• We require 48-hour notice for appointment changes. You can modify the appointment yourself online (from the email confirmation) or contact the clinic at (916) 777-0901 for assistance or text (279) 279-7221. This courtesy allows us to accommodate other clients who may be waiting for an appointment.
• We want to remind you that late arrival may mean we cannot provide you with the treatment you booked. If you arrive late for your appointment, please be advised that we may need to reduce the length of your treatment to ensure that we can provide our next client with their booked appointment on time. 
• Your booking fee will be forfeited if you fail to attend your appointment. Suppose the booking fee was not paid for any reason; you will be charged a no-show/last-minute cancellation fee of $100. This is to cover the loss of revenue and additional tray fees, if applicable.
• If you need to reschedule your appointment, there is a maximum 30-day window from the original appointment date to reschedule; otherwise, the booking fee will be forfeited. 
• Only two rescheduled changes per appointment are accepted to serve our clients on a waiting list. We know you are busy just like we are, and things come up, but please be courteous of our and others' time. 
• We do not offer refunds on completed service. 
• We do not offer refunds on services rendered and/or services partly used. 
• No refund will be available on gift cards and packages after 30 days of the purchase date. 
• $50 will be deducted for any gift card/package refund requested within 30 days of purchase to cover the loss of booking and administration fee. 
• MayAllure reserves the right to reschedule your appointment and refuse treatment if the technician/management sees fit, and prices are subject to change at any time. 
• Please do not hesitate to contact us if you require any further information about our No Show/Cancellation Policy or would like to discuss this with us.