MayAllure Terms and Conditions

By booking an appointment (including verbal consultation) or using our services, you agree to these Terms and Conditions. We reserve the right to update these terms at any time; please review them regularly.

1. Appointments

• All appointments must be scheduled in advance. Walk-ins are not accepted.

2. Booking & Payment

• A non-refundable, non-transferable booking fee is required for all appointments, applied to your service.
• Payment policies:
• Under $100: full payment upfront.
• Under $1000: $100 deposit.
• $1000 or more: 50% deposit.
• Packages, products and gift cards: full payment upfront.

3. Appointment Changes & Late Arrivals

• Changes require 48 hours’ notice; contact online or by phone.
• Reschedule up to 30 days from the original date (max 2 reschedules).
• Late arrivals may result in shortened appointments.

4. Cancellations & No-Shows

• Cancellations within 48 hours: forfeits deposit + 50% service fee.
• No-shows: full-service charge; booking fee is forfeited.

5. Refunds & Substitutions

• No refunds for services rendered or partially used.
• Refunds for gift cards/packs after 30 days are not available.
• Discounted services are non-refundable; payments can be credited toward other services within 30 days.
• A 25% fee applies for refunds requested post-purchase of services (Exclude services paid with Cherry Payment Plan).
• All payments for the New Wave Healthcare and Weight Loss Program are final upon receipt. Refunds are not available, as the program is customized and includes proprietary intellectual property provided immediately upon payment. The value of the program is based on this personalized plan and intellectual property. Please note: The previous policy concerning a $250 restocking fee for returned New Wave kits is no longer in effect. Nonetheless, refunds or returns of the program itself are not permitted under any circumstances.
• Substitutions are final:** When a client agrees to substitute a refund with a service, this transaction is considered final and cannot be canceled or modified, regardless of whether the client has booked the appointment. This is due to the significant administrative time spent processing substitutions based on consultations and paperwork.
• An additional admin fee may be charged for any changes or disputes related to substitutions.

6. Pricing & Right of Refusal

• Prices may change without notice.
• MayAllure can refuse or reschedule services at our discretion.

7. Subscriptions

• Benefits: discounts on full-price services (not combinable with other offers).
• Payments must be made on time; late payments incur a $50 fee.
• Subscriptions are minimum 3 months; cancellations are not allowed unless for health reasons with a doctor’s note.
• MayAllure can modify or cancel subscriptions at any time.

8. Cherry Payment Plan (for qualifying clients)

• All cancellations and refunds follow Cherry’s policies.
• Cancellations are subject to retention fees.
• Refunds are calculated based on net amounts received from Cherry.
• Clients must continue payments directly to Cherry; MayAllure has no control over this.

9. Communication & Opt-Out

• By providing contact info, you consent to receive texts for updates, promos, and reminders.
• To opt out, reply "STOP" or contact us.
• Standard message/data rates apply.
• We respect your privacy; your info is used solely for service-related communication.

DISCLAIMER

MayAllure shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of text messaging services. By opting in to receive text messages, you agree to indemnify and hold harmless MayAllure from any claims or liabilities related to text message communications.