TERMS & CONDITIONS AND NO-SHOW/CANCELLATION POLICY

At MayAllure, we value our clients and strive to provide quality service to everyone. We have established the following terms and conditions and a no-show/cancellation policy to ensure smooth operations and efficient service. 

APPOINTMENTS

All appointments must be scheduled in advance. Walk-ins are not accepted. 

BOOKING POLICY

To ensure the efficiency and fairness of our services, we require a booking fee to schedule your appointment. This fee will be utilized towards your desired service.

Our booking fee policy serves two purposes: discouraging no-shows and last-minute cancellations and covering any costs incurred if our no-show/cancellation policy is violated.

For services priced under $100, we require full payment when booking. 

Please be aware that a non-refundable and non-transferable booking fee (averaging $100 per service) is necessary to secure your appointment. Pay for the deposit within three business days of scheduling to avoid automatic cancellation.

To secure your preferred date for procedures costing $1000 or more, a minimum deposit of $500 is mandatory. In the event of a cancellation, please note that a 25% fee will be deducted from the deposit amount. This fee is essential to compensate for our lost booking.

Thank you for your understanding and cooperation regarding our booking policy. Feel free to reach out to us if you have any questions.

APPOINTMENT CHANGES

We understand that unforeseen circumstances may arise, and it may be necessary to change your appointment. We require a minimum of 48 hours' notice for appointment changes. You can modify your appointment online using the link in your email confirmation or by calling our office or the number provided.

LATE ARRIVALS

We strive to provide every client with their full appointment time and schedule our appointments accordingly. Late arrivals may result in a shorter appointment length to ensure our next client is accommodated as scheduled. 

NO-SHOW/CANCELLATION

Your booking fee will be forfeited if you fail to attend your appointment, and a no-show/cancellation fee will be charged if the booking fee is not paid for any reason. Should you need to reschedule your appointment, you have a maximum of 30 days from the original appointment date, or the booking fee will be forfeited. Only two rescheduled appointment changes are allowed. 

REFUNDS

We do not offer refunds on completed services, services rendered, and/or services partly used. No refund will be available on gift cards and packages after 30 days of purchase. Any requests for refunds made after the first purchase will be subject to a fee equal to 25% of the total value of the service. This fee is necessary to cover the various expenses incurred during the booking and administration process and the loss of revenue that may result from processing a refund. 

RIGHT OF REFUSAL

MayAllure reserves the right to reschedule your appointment or refuse service if the technician/management sees fit, and prices are subject to change at any time. 

CONTACT US

If you have any questions about our terms and conditions, no-show/cancellation policy or need further information, please don't hesitate to contact us. We are here to help.